Just like your mother used to say, “Do you need a timeout?”
Sometimes if we just give ourselves a minute to cool off, we would be able to solve our conflict instead of hide our head in the sand or be too quick to start a fight. This isn’t about making a big deal out of non issues, nor is it about ignoring real problems. It’s about using the right tool at the right time to actually solve your problems.
Conflict Management Module:
This is a webinar which includes a 1 hour, live webinar and practical tools to help you take action on what you’ve learned.
Avoid those headaches associated with stress and conflict at work. Our culture distorts the difference between confrontation and conflict. Give yourself the tools you need to be successful at identifying conflict that requires resolution and the “noise” of confrontation. Take the “ick” factor out of work relationships and utilize these practical techniques that are so simple you will be amazed at the results. Take it a step further and manage your relationships into beneficial and productive relationships.
Learning Objectives:
- Define conflict, confrontation, and conflict resolution
- Determine appropriate vs. inappropriate conflict
- Explore and exercise basic conflict resolution skills
- The power of turning conflict into productivity
