Communication Keys

It’s not just what you say, it’s how you say it.

Professional written and verbal communication skills are some of the most important skills required on the job.  In fact, these skills are often the thing that differentiates who gets promoted and who is stalled in their career.   This is because the way someone communicates directly impacts the results of their communication.

We’re not just talking about presentations in the front of the room.  We are talking about improving the results of  everyday emails, meetings, and other daily interactions.  Understanding when technology enhances your communication and when it detracts.   Identify and understand how others interpret what you are saying as well as what you are not saying and how that impacts your results.

Communication Keys Module:

This is a webinar which includes a 1 hour, live webinar and practical tools to help you take action on what you’ve learned.

Nothing impacts our daily success more than our communication skills. In this session, we’ll explore how our communication patterns impact the results we seek both positively and negatively.  We’ll explore communication roles, responsibilities, and practical techniques that will increase understanding and produce the results we seek. Make your communication effective for every audience across all levels in your organization.

Learning Objectives:

  • Communicate with the intention to direct attention.
  • Create stronger email construction with specific timelines and expectations clearly stated.
  • Communicating from the audience’s perspective and best interests to get results.
  • Make our communication goals immediately identifiable whether we wish to inform, request, or gain clarification.
  • Learn to ask clarifying questions and use prioritization to ensure understanding
  • Learn to present your ideas in a way that helps others hear, understand and take action.
Disney CareerBuilder Microsoft